Tech Will Save Us

My Order 8

• Accepted payments?
• My card has been declined
• How do I apply a promo code?
• I forgot to add my promo code!
• Can I update my order once it’s placed?

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Shipping 5

• Shipping rates and times
• Do you ship internationally?
• The kit I received looks different to the one I ordered online
• I’m missing something from my order or have received the wrong kit!
• Do you deliver to PO Boxes?

Making my kit 3

• Where can I find the manual?
• Where can I find the Dough Universe app?
• Do I need an account to access the manuals?

Returns & Refunds 2

• What is your Returns & Refund Policy?
• How do I return my kit?

Education 0

Partnerships 2

• I want to show TWSU to my followers?
• Can I buy a kit in store?

Get Started 2

• Supported Devices
• Find the Games Studio App

Troubleshooting 5

• Get in touch about your Arcade Coder
• Why are all of the tutorials locked?
• Why won't the Games Studio and Arcade Coder connect?
• Why doesn't my code work as expected?
• Why is my Arcade Coder slow to connect to the Games Studio?

FAQs 8

• How long should it take to update my Arcade Coder?
• Why do I need to update my Arcade Coder?
• Why is the "Details" button greyed out on the Coding screen
• What does publishing to the Arcade do?
• How can I share my project with someone else?

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Getting started 3

• BBC micro:bit features
• Minimum Systems Requirements
• How do I transfer code onto the micro:bit?

Troubleshooting 2

• My micro:bot is not working
• Get in touch about your Micro:bot

Troubleshooting 0

Getting started 0

Getting started 3

• Supported Devices
• Understanding and Installing Bolt
• Using the Creative Coder in Schools

Troubleshooting 4

• My Creative Coder won't turn on!
• I'm having trouble downloading apps!
• How to code your Creative Coder Kit
• Get in touch about your Creative Coder Kit

Troubleshooting 7

• My screen doesn't work
• My screen doesn't work - Unsoldered Gamer
• Having issues soldering?
• I’m getting an error when coding
• I can’t find games to download

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Troubleshooting 0

Troubleshooting 7

• My Synth kit is not making any sound - Stutter
• My Synth kit is not making any sound - Atari Punk Console
• My Synth kit is not making any sound - Dub Siren
• My Synth kit is getting hot
• I'm struggling to attach the speaker wires

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Troubleshooting 2

• My Thirsty Plant kit is not working
• Get in touch about your Thirsty Plant kit