Find out how to get in touch with us about your Arcade Coder.


What we’ll need

When you get in touch, please provide the following information:


  • iPad model name

    • You can find this by going to your device Settings > General > About > Model Name

  • iOS version

    • You can find this by going to your device Settings > General > About > Software Version

  • Games Studio app version

    • You can find this by going to your Games Studio Settings screen. It is the number next to the text “App Version”

  • Arcade Coder firmware version

    • You can find this by going to your Games Studio Settings screen. It is the number next to the text “Firmware Version”

  • Makername

    • This is the name you provided for your Club Make account during the Arcade Coder setup. You will have received an email with the subject “[Important] Activate your Club Make account before it gets erased” which will contain your Makername. You can also find it in the top right corner of the Coding screen.

  • (If you’re getting in touch regarding your code) What you believe is going wrong

    • A description of what you expect your code to do will be very useful for us when we’re troubleshooting your issue. 


Get in touch

Drop us a line here. Please include any other info you feel could help us troubleshoot.


We look forward to hearing from you and thanks so much for your patience.