Find out how to get in touch with us about your Arcade Coder.
What we’ll need
When you get in touch, please provide the following information:
iPad model name
You can find this by going to your device Settings > General > About > Model Name
You can find this by going to your device Settings > General > About > Software Version
Games Studio app version
You can find this by going to your Games Studio Settings screen. It is the number next to the text “App Version”
Arcade Coder firmware version
You can find this by going to your Games Studio Settings screen. It is the number next to the text “Firmware Version”
This is the name you provided for your Club Make account during the Arcade Coder setup. You will have received an email with the subject “[Important] Activate your Club Make account before it gets erased” which will contain your Makername. You can also find it in the top right corner of the Coding screen.
(If you’re getting in touch regarding your code) What you believe is going wrong
A description of what you expect your code to do will be very useful for us when we’re troubleshooting your issue.
Get in touch
Drop us a line here. Please include any other info you feel could help us troubleshoot.
We look forward to hearing from you and thanks so much for your patience.